Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from kafetoscoffee.com (the “Site”).

Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
- [[INSERT DESCRIPTIONS OF OTHER TYPES OF TRACKING TECHNOLOGIES USED]]

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers [[INSERT ANY OTHER PAYMENT TYPES ACCEPTED]]), email address, and phone number. We refer to this information as “Order Information”.

[[INSERT ANY OTHER INFORMATION YOU COLLECT: OFFLINE DATA, PURCHASED MARKETING DATA/LISTS]]

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- [[INSERT OTHER USES OF ORDER INFORMATION]]

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

[[INSERT OTHER USES OF DEVICE INFORMATION, INCLUDING: ADVERTISING/RETARGETING]]

Sharing you personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- [[INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED]]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

[[INSERT IF AGE RESTRICTION IS REQUIRED]]
Minors
The Site is not intended for individuals under the age of [[INSERT AGE]] .

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@Kafetos.com or by mail using the details provided below:

Text Marketing Terms and Conditions:
We are using a text messaging platform, which is subject to the following terms and conditions. By opting-in for our text marketing and notifications in, you agree to these terms and conditions.
By entering your phone number in the checkout and initialing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase.
Your phone number, name and purchase information will be shared with our SMS platform "SMSBump Inc, an European Union company with office at Sofia, Bulgaria, EU. This data will be used for sending you targeted marketing messages and notifications. Upon sending the text messages, your phone number will be passed to a text messages operator to fulfill their delivery.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.

Kafetos Coffee Co
[Re: Privacy Compliance Officer]
Kafetos LLC, 13217 Roskin Ln, Windermere FL 34786, United States

 

Prohibited Items and Activities:

  • Adult Oriented Products and Services — includes pornography (including child pornography), sexually explicit materials (in all media types such as Internet, phone, and printed materials), dating services, escort services, or prostitution services.
  • Alcohol — includes sales of wine, beer, and liquor conducted over the Internet or mail order.
  • Cash or cash equivalent instruments — including but not limited to money orders, travelers' checks, open loop stored value products (such as generally accepted gift cards), any gift card with a value greater than $2,000, and gift cards available for use other than at the issuing merchant.
  • Collection Agencies — includes businesses that are engaged in the collection of uncollectible debt or accounts receivable and billing companies.
  • Credit Services — includes credit counseling, credit repair services, credit protection, and identity theft protection.
  • Crowd funding or any activity related to soliciting contributions, donations, investments or pre-orders to fund the development of a product or a project.
  • Drugs, Drug Paraphernalia, and Dietary Supplements — includes illegal drugs, drug paraphernalia, online or mail order pharmacies, importation of pharmaceuticals from foreign countries, and prescription devices. Marijuana and Cannabidiol (CBD) products are also prohibited, regardless of whether legal within a given state. Guidelines and restrictions set forth on Amazon’s Restricted Products pages for Drugs & Drug Paraphernalia and Dietary Supplements also apply.
  • Financial Intermediaries and Money Service Businesses — includes online auctions, Internet malls processing third party payments, credit card aggregators, offshore banking operations, debt financing, money transmitters, check cashing services, currency exchange and dealing, cash advance services, payday lending, escrow services, any service that receives and processes money on behalf of others, and any issuers, redeemers, and sellers of money orders, travelers checks, and stored value products (other than retail gift cards).
  • Firearms and Weapons — includes ammunition, guns, rifles, shotguns, pistols, other firearms, knives (automatic, spring-loaded knives, throwing, etc.), brass knuckles, or other weapons.
  • Gambling Businesses — includes online gambling (including poker), lotteries (including sale of lottery tickets), games of chance (including sweepstakes and raffles), sports forecasting, or odds-making.
  • Healthcare Discount Plans — includes discount healthcare plans or membership programs.
  • Illegal, Inappropriate or Offensive Items or Activities — includes any good or service that violates local, state, or federal laws or regulations or that would be generally offensive to others. Examples include stolen goods, cable descramblers, materials that infringe other's intellectual property rights (including pirated software and counterfeit goods), human body parts, endangered species, items that defame or slander others, hate literature, occult materials, and any other items or activities that in our judgment are illegal, inappropriate or offensive in connection with our services.
  • Marketing Businesses — includes direct marketing, subscription merchants, telemarketing, multi-level marketing, "up-sell" merchants, infomercial merchants, and rebate-based businesses.
  • Membership Clubs — includes buyer clubs, membership clubs, and lifetime memberships or guarantees.
  • Miracle Cure Products — includes cures, remedies or enhancement products, and other health/nutritional products offering guaranteed results.
  • Money Making ("Get Rich") Businesses — includes information guides, warranty fees, mortgage reduction services, and any product or service where a prize is guaranteed, marketing media is unavailable, premiums/incentives are offered, promises of future guaranteed results are made, or any rebate or reward program.
  • Phone Services — includes 800 or 900 phone services and audio text services, prepaid phone cards, and prepaid phone services.
  • Products from Restricted Countries and Regions — Amazon’s worldwide current business policy is to prohibit the sale of products originating, produced, or processed in the following countries or regions: North Korea (Democratic People's Republic of Korea), Cuba, Syria, Iran, Region of Crimea, the so-called Donetsk People’s Republic (DNR) and Luhansk People’s Republic (LNR). This includes those products that partially contain ingredients, materials, or inputs from restricted countries and regions.
  • Real or replica government, law enforcement, security, military or paramilitary badges and uniforms, identification documents, birth certificates, passports, licenses, patches, collars, or tags.
  • Regulated Activities — includes regulated investment services, bail bonds services, security brokers, bankruptcy attorneys, real property and real estate (including rental payment), property management, and websites or online services directed to or that collect personal information from children under 13 years of age.
  • Remote Technical Support, or any other activity where a merchant needs remote access to a buyer's computer or other device to initiate or complete a purchase, or to provide the service being paid for.
  • Smoking/Tobacco Products — includes cigars, cigarettes, e-cigarettes, and other tobacco products. E-liquid products for use in smoking devices are also prohibited, whether they contain nicotine or not.
  • Travel and Time Share Services — includes agencies, tour operators, clubs, packages, airlines, cruise lines, and time shares.

Restricted Items and Activities:

Certain items and activities require prior approval before the person or entity can register for using our payment services.

  • Donations and Charitable Solicitations — includes charities and non-profit organizations without a valid 501(c)(3) tax exempt status, charitable solicitations, commercial fundraisers (including commercial co-venturers), or any activity associated with the solicitation of donations.

Please contact our sales team to request approval for using our payment services for the items and activities described above.